Yolo247 Service Agreement and Operating Conditions
1. Acknowledgment and Agreement
These Service Agreement and Operating Conditions ("Agreement") regulate your utilization of the Yolo247 entertainment platform operated by Yolo247 Limited, authorized and supervised by the Curacao Gaming Authority under authorization GLH-OCCHKTW0705052021. By establishing a profile, accessing our website, or utilizing our services, you confirm that you have reviewed, comprehended, and consent to be governed by this Agreement.
This Agreement establishes a legally enforceable contract between you ("Member," "Participant," "You") and Yolo247 Limited ("Organization," "We," "Us," "Our"). If you disagree with any portion of this Agreement, you must not utilize our services and should immediately discontinue all access to our platform.
2. Qualification and Profile Registration
To utilize Yolo247 services, you must be minimally 18 years of age and legally authorized to participate in entertainment activities in your jurisdiction. You represent and guarantee that you satisfy these age requirements and that all information provided during registration is precise, comprehensive, and honest.
You may only maintain one profile per individual, household, or IP address. Establishing multiple profiles is strictly forbidden and may result in immediate profile closure and forfeiture of funds. You are responsible for maintaining the confidentiality of your profile credentials and for all activities that occur under your profile.
3. Profile Verification and Protection
Yolo247 reserves the authority to request identity verification documents at any time, including but not limited to government-issued photo identification, proof of residence, and payment method verification. Failure to provide requested documentation within 30 days may result in profile suspension and withdrawal restrictions.
You agree to implement reasonable protection measures to safeguard your profile, including using strong passwords and enabling two-factor authentication when available. You must immediately notify us of any unauthorized access to your profile or suspected security breaches.
4. Funding and Transactions
All funding must be made from transaction methods registered in your name. Third-party transactions are strictly prohibited and may result in profile closure. Minimum funding amounts vary by transaction method and are clearly displayed during the funding process.
Funding is typically processed instantly, though some transaction methods may experience delays due to banking procedures. Yolo247 does not charge fees for funding, though your transaction provider may impose charges. You are responsible for any currency conversion fees or international transaction charges imposed by your bank or transaction provider.
5. Payouts and Processing
Payout requests are processed within 24-72 hours for verified profiles, subject to additional security checks and verification procedures. First-time payouts may require additional documentation and may take up to 7 business days to process.
Payouts must be made to the same transaction method used for funding unless otherwise approved by our security team. Minimum payout amounts apply and are clearly displayed in your profile dashboard. You may be required to wager funded amounts at least once before payout to comply with anti-money laundering regulations.
6. Incentives and Promotional Offers
All incentives and promotional offers are subject to specific terms and conditions, including wagering requirements, time limits, and entertainment restrictions. These terms are clearly displayed with each promotional offer and form part of this General Agreement. Incentives cannot be withdrawn until all wagering requirements are met.
Yolo247 reserves the authority to modify, suspend, or cancel any promotional offer at any time without prior notice. Incentive abuse, including but not limited to creating multiple profiles to claim promotional offers, will result in immediate incentive forfeiture and potential profile closure.
7. Entertainment Rules and Fair Participation
All entertainment options are governed by their specific rules, which are available within each entertainment option or upon request. Entertainment outcomes are determined by certified random number generators that are regularly tested by independent auditing companies to ensure fairness and randomness.
Any attempt to manipulate entertainment outcomes, exploit software vulnerabilities, or engage in fraudulent activity is strictly prohibited. This includes but is not limited to the use of automated betting systems, collusion with other participants, or any form of cheating. Violation of fair participation policies will result in immediate profile closure and forfeiture of funds.
8. Responsible Entertainment
Yolo247 is committed to promoting responsible entertainment practices. We provide various tools to help participants manage their entertainment activity, including funding limits, session time limits, loss limits, and self-exclusion options. These tools can be accessed through your profile settings.
If you believe you may have an entertainment problem, we encourage you to seek help from professional organizations such as GamCare or Gamblers Anonymous. Self-exclusion requests are processed immediately and remain in effect for the requested period, during which your profile will be inaccessible.
9. Forbidden Activities
The following activities are strictly forbidden: creating multiple profiles, sharing profile credentials, using the platform for money laundering, engaging in fraudulent activities, attempting to hack or manipulate our systems, using automated betting software, and violating any applicable laws or regulations.
Participants found engaging in forbidden activities may face immediate profile suspension, forfeiture of funds, and potential legal action. We reserve the authority to cooperate with law enforcement agencies in investigating suspected illegal activities.
10. Intellectual Property Rights
All content on the Yolo247 platform, including software, graphics, logos, text, and trademarks, is the property of Yolo247 Limited or our licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
The Yolo247 name, logo, and all related marks are trademarks of Yolo247 Limited. Unauthorized use of our trademarks is strictly prohibited and may result in legal action.
11. Confidentiality and Information Protection
Your confidentiality is important to us. Our collection, use, and protection of personal information is governed by our Confidentiality Policy, which forms an integral part of this Agreement. We implement industry-standard security measures to protect your personal and financial information.
We may share your information with third parties only as necessary to provide our services, comply with legal obligations, or as described in our Confidentiality Policy. You have the authority to access, correct, or request deletion of your personal information subject to applicable laws and regulations.
12. Limitation of Responsibility
Yolo247 Limited's responsibility to you for any loss or damage is limited to the amount of funds in your profile at the time of the incident. We are not responsible for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
We do not guarantee uninterrupted service and are not responsible for any losses resulting from technical failures, maintenance downtime, or circumstances beyond our reasonable control. Our maximum responsibility under this Agreement shall not exceed the total amount of funding made by you in the 12 months preceding the incident.
13. Conflict Resolution
Any conflicts arising from this Agreement or your use of our services should first be addressed through our customer support team. If a resolution cannot be reached, conflicts may be escalated to our internal conflicts procedure or to the Curacao Gaming Authority for mediation.
This Agreement is governed by the laws of Curacao, and any legal proceedings must be brought in the courts of Curacao. By using our services, you consent to the jurisdiction of these courts for any legal matters arising from your use of our platform.
14. Modifications to Agreement
Yolo247 reserves the authority to modify this Agreement at any time. Significant changes will be communicated through email notification and prominent display on our website. Continued use of our services after changes become effective constitutes acceptance of the modified Agreement.
It is your responsibility to regularly review this Agreement to stay informed of any updates. If you do not agree with any changes, you must cease using our services and close your profile.
15. Profile Closure and Termination
You may close your profile at any time by contacting customer support. Upon profile closure, you will forfeit any unused incentives, and remaining funds will be returned to you after deducting any applicable fees or charges.
Yolo247 reserves the authority to close profiles for violations of this Agreement, fraudulent activity, or at our sole discretion. In cases of profile closure for violations, we may retain funds pending investigation and may report suspicious activities to relevant authorities.
16. Contact Information
For questions regarding this Agreement or any aspect of our services, please contact our customer support team through live chat, email at support@yolo247.com, or through the contact methods available in your profile dashboard.
This Service Agreement and Operating Conditions are effective as of the date of your registration and remain in effect until terminated in accordance with these provisions. Thank you for choosing Yolo247 for your entertainment experience.