Yolo247 Data Protection Policy
1. Overview and Application
This Data Protection Policy outlines how Yolo247 Limited ("Organization," "We," "Us," "Our") gathers, utilizes, processes, and safeguards your personal data when you use our entertainment platform and services. This policy covers all users of Yolo247, including website visitors, registered members, and mobile application users.
We are dedicated to safeguarding your confidentiality and ensuring the protection of your personal data in accordance with applicable information protection laws and regulations. By utilizing our services, you consent to the gathering and use of your data as outlined in this Data Protection Policy.
2. Data We Gather
We gather various categories of data to provide and enhance our services. Personal data includes information you provide during registration such as name, email address, phone number, date of birth, and address. We also gather financial data including payment method details, transaction history, and banking information necessary for funding and payouts.
Technical data is automatically gathered when you use our platform, including IP address, device type, browser information, operating system, and usage patterns. We use cookies and similar tracking technologies to enhance your experience and analyze platform performance. Entertainment data such as bet history, preferences, and profile activity is also gathered to provide personalized services.
3. How We Utilize Your Data
Your personal data is utilized primarily to provide entertainment services, process transactions, and maintain your profile. We use this information to verify your identity, comply with legal and regulatory requirements, prevent fraud and money laundering, and ensure platform security.
We also use your data to communicate with you about your profile, send promotional offers, provide customer support, and enhance our services. Technical information helps us analyze platform performance, troubleshoot issues, and develop new features. All marketing communications can be opted out of at any time through your profile settings or unsubscribe links.
4. Legal Foundation for Processing
We process your personal data based on several legal foundations including contractual necessity to provide our services, legal obligations under entertainment regulations and anti-money laundering laws, legitimate interests in operating our business and ensuring platform security, and your explicit consent for marketing communications and optional services.
Where we rely on legitimate interests, we ensure these interests are balanced against your confidentiality rights. You have the right to object to processing based on legitimate interests at any time by contacting our support team.
5. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your data with trusted service providers who assist in operating our platform, including payment processors, identity verification services, customer support providers, and technical infrastructure partners. All third parties are bound by strict confidentiality agreements and data protection requirements.
We may disclose data when required by law, to regulatory authorities such as the Curacao Gaming Authority, to prevent fraud or illegal activities, or to protect our rights and property. In the event of a business transfer or merger, your data may be transferred to the acquiring entity under the same confidentiality protections.
6. Information Security Measures
We implement comprehensive security measures to protect your personal data including 256-bit SSL encryption for all information transmission, secure servers with restricted access controls, regular security audits and penetration testing, and employee training on information protection protocols.
Financial data is processed through PCI DSS compliant payment systems, and sensitive information is encrypted both in transit and at rest. We maintain backup systems and disaster recovery procedures to ensure information availability and integrity. However, no system is completely secure, and we cannot guarantee absolute security of transmitted data.
7. Information Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Profile information is typically retained for the duration of your profile plus seven years after closure to meet regulatory requirements. Transaction records are maintained for at least five years as required by anti-money laundering regulations.
Marketing preferences and communication logs are retained until you withdraw consent or close your profile. Technical logs and security information are typically retained for two years unless required for ongoing investigations. You can request deletion of your information subject to our legal obligations and legitimate business interests.
8. Your Confidentiality Rights
You have several rights regarding your personal data including the right to access your information and receive a copy of data we hold about you, the right to correct inaccurate or incomplete data, the right to request deletion of your information subject to legal requirements, and the right to restrict or object to certain types of processing.
You also have the right to information portability, allowing you to receive your information in a structured format, and the right to withdraw consent for marketing communications or optional services. To exercise these rights, contact our confidentiality team through the methods provided in this policy.
9. Tracking Technologies and Digital Markers
We use digital markers and similar technologies to enhance your experience, remember your preferences, analyze platform usage, and provide personalized content. Essential markers are necessary for platform functionality and cannot be disabled. Analytical markers help us understand user behavior and improve our services.
Marketing markers enable personalized advertising and promotional offers. You can manage marker preferences through your browser settings or our marker management tool. Disabling certain markers may affect platform functionality and your user experience.
10. Cross-Border Information Transfers
Your personal data may be transferred to and processed in countries outside your residence, including jurisdictions that may have different information protection standards. We ensure appropriate safeguards are in place for cross-border transfers, including standard contractual clauses and adequacy decisions where applicable.
All cross-border transfers are conducted in accordance with applicable information protection laws and regulations. We regularly review and update our transfer mechanisms to ensure continued compliance with evolving legal requirements.
11. Minor Protection
Our services are intended for adults aged 18 and over. We do not knowingly gather personal data from individuals under 18 years of age. If we become aware that we have gathered data from someone under 18, we will take immediate steps to delete this data and close any associated profiles.
Parents or guardians who believe their child has provided personal data to us should contact our support team immediately. We encourage parents to monitor their children's internet usage and educate them about online confidentiality and safety.
12. Promotional Communications
We may send you promotional emails, SMS messages, and push notifications about our services, incentives, and special offers based on your preferences and entertainment activity. You can opt out of promotional communications at any time through your profile settings, unsubscribe links, or by contacting customer support.
Even if you opt out of promotional communications, we may still send you important profile-related notifications such as security alerts, transaction confirmations, and policy updates. These communications are necessary for profile management and cannot be disabled.
13. External Links and Services
Our platform may contain links to external websites, services, or applications. This Data Protection Policy does not apply to external sites, and we are not responsible for their confidentiality practices or content. We encourage you to review the data protection policies of any external services you access through our platform.
Some external services such as payment processors may gather data directly from you. These interactions are governed by the external party's data protection policy and terms of service, not ours.
14. Policy Modifications
We may update this Data Protection Policy periodically to reflect changes in our practices, legal requirements, or business operations. Significant changes will be communicated through email notification and prominent display on our website. The effective date of any modifications will be clearly indicated.
Continued use of our services after policy modifications constitutes acceptance of the revised terms. We encourage you to regularly review this Data Protection Policy to stay informed about how we protect your data.
15. Contact Details
For questions about this Data Protection Policy, to exercise your confidentiality rights, or to report data protection concerns, please contact our Information Protection Officer at privacy@yolo247.com or through our customer support channels available in your profile dashboard.
You also have the right to lodge a complaint with the relevant information protection supervisory authority in your jurisdiction if you believe we have not handled your personal data in accordance with applicable laws.
16. Implementation Date
This Data Protection Policy is effective as of the date of your registration with Yolo247 and will remain in effect until terminated or updated in accordance with these provisions. Your continued use of our services constitutes ongoing consent to this Data Protection Policy.
We appreciate your trust in Yolo247 and remain committed to protecting your confidentiality while providing exceptional entertainment experiences tailored for Indian members.